Energy Institute

The Energy Institute is the chartered professional membership body for people who work across the world of energy. Their purpose is to create a better energy future for our members and society by accelerating a just global energy transition to net zero.

Founded: London, 2003
Engaged with GiantKelp: Nov 2024

AI-powered smart search revolutionises energy industry knowledge base

Client Overview

The Energy Institute, a prestigious professional body, maintains a comprehensive online toolbox of safety and risk information for the energy industry. This free resource serves as a vital knowledge repository for professionals conducting training and planning operations across the sector.

Challenge

The Energy Institute needed to enhance their existing toolbox platform by implementing an intelligent search functionality that could provide Google-style summaries of complex technical content. The challenge was to integrate AI capabilities with their current search infrastructure while ensuring accurate, relevant, and safe search results for users accessing critical safety information.

Solution

We developed a sophisticated multi-agent AI solution that seamlessly integrates with the client's existing Squiz search infrastructure. The solution comprises three key components:

Query Processing Agent: Intelligently interprets user queries and converts natural language into optimised search parameters, complete with built-in safeguards against irrelevant or inappropriate content
FAQ Agent: Specifically designed to search and summarise supplementary documentation and frequently asked questions
Search Agent: Processes search results and generates comprehensive summaries in real-time

After thorough model evaluation, Google Gemini was selected as the primary AI model due to its optimal balance of speed, quality, and cost-effectiveness. The system architecture was designed to be future-proof, allowing for seamless integration of newer AI models as they become available.

Results

The implementation has delivered:

Real-time, Google-style summaries of complex technical documentation
Enhanced search accuracy through intelligent query processing
Expanded search capabilities covering both main documentation and FAQs
Robust content filtering and safety measures
Cost-effective AI implementation with scalability for future growth

Technical Innovation

Our solution stands out through its innovative approach to combining traditional search infrastructure with cutting-edge AI technology. The modular design ensures long-term sustainability and adaptability, while the multi-agent architecture provides comprehensive coverage of all search requirements.

Is your organisation looking to enhance its knowledge management systems with intelligent search capabilities?

Contact us today to discover how our AI solutions can transform your information accessibility and user experience. Our team of experts is ready to develop a tailored solution that meets your specific needs and challenges.