HR Hub

How The HR Hub Built an AI Assistant to Instantly Handle Private Queries

The HRHub had years of accumulated expertise spread across hundreds of documents in various shared drives, and finding specific information was extremely time consuming. We built them a secure AI assistant that searches their entire company document library and external public libraries, and instantly retrieves relevant information, giving them industry-leading knowledge at their fingertips.
300
Policy Documents
100
Daily Queries Automated
Decades of knowledge, buried in documents

The HRHub team had built up an extensive knowledge base over years of work covering employment contracts, disciplinary procedures, redundancy processes, parental leave policies, remuneration and so much more. But when specific information was needed, for anything from responding to a client query to informing strategic work, the team would have to hunt through various files and try to remember where relevant guidance was stored. All the information was there, but too much valuable time was spent finding it rather than applying it.

An AI assistant that answers any question, confidentially

We built The HRHub a chatbot that they can use to instantly search through their entire document library and external public libraries. Whatever they are working on, they can chat conversationally with the assistant to get back relevant information with source references and documents directly linked. If you need help handling bullying in the workplace, it retrieves the latest policy guidance and recommends the best-practice approach for conflict resolution. And because HR work involves sensitive information, the entire system is closed-circuit - information is processed securely, no data is shared externally, and no conversations are used to train AI models.

Instant answers, strategic focus

The HRHub team can now retrieve relevant expertise in seconds so whether they need to respond to a client query, develop a complex people strategy, or advise on organisational change, they can spend less time looking for information and more time applying their expertise to deliver value for their clients.

Case Studies

Discover More.